Refund policy

Return & Refund Policy: At Vanta, customer satisfaction is important to us. We accept returns of eligible physical products within 30 days of delivery, provided the item is unused, in its original condition, and includes all original packaging. To initiate a return, please contact us at vantafidget@gmail.com with your order number and reason for the return. Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect. If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery and provide photos of the issue. Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error. Certain items, including personalized products, gift cards, final-sale items, and other non-returnable products as indicated at purchase, are not eligible for return or refund. Orders may be canceled before shipment but cannot be canceled once they have been processed or shipped. For any questions regarding returns, refunds, or exchanges, please contact us at vantafidget@gmail.com.