Shipping policy
Shipping Policy
Thank you for shopping with Vanta. We are committed to processing and shipping your order as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping within the United States typically arrives within 3–7 business days after your order has been shipped. Please note that shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Vanta is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery times are the responsibility of the carrier. If your package is significantly delayed or appears to be lost, please contact us at vantafidget@gmail.com, and we will do our best to assist you in resolving the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at vantafidget@gmail.com with your order number and clear photos of the damaged item and packaging. We will work with you to provide a replacement or another appropriate resolution.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
Questions
If you have any questions regarding your order or this Shipping Policy, please contact us at vantafidget@gmail.com.